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Payment and shipping options logos are not displayed by Internet Explorer

WebAsyst Shop-Script allows specifying the URL of a logo image file for various payment or shipping options. Such a logo is used for better visual differentiation of a payment and shipping option during checkout as shown in the picture:


Since the installation package of WebAsyst Shop-Script does not contain third-party logo images (e.g., for PayPal, Authorize.Net, UPS, etc.), therefore by default absolute URLs of such logos located on third-party servers are specified in payment and shipping modules settings.

Note: An absolute file URL contains a part specifying the protocol used (http:// or https://) in contrast to a relative path which only contains the name of the directory and the file name.

Web browser Internet Explorer can not display such logos if a web site is being viewed either in the http or in the https mode. This may happen if the protocol of the web site is different from that of the logo image file.

To eliminate the problem described above uploading the necessary logo image file to the server and specifying its relative URL in module settings are required as detailed further below:

  1. Copy the URL of the logo file in the settings of a payment or shipping module which is not displayed by the Internet Explorer browser and paste it to any browser's address bar.
  2. Download and save the logo image file located at that URL.
  3. Open WebAsyst Shop-Script backend section "Design -> Image Uploader", select tab "Misc Images" and upload the logo file saved in step 2 above.
  4. Make sure that you are viewing the image list in the "list" mode – click on the "list" link on the right to switch to that mode.
  5. Copy the URL of the uploaded logo file in the "Permalink" column.
  6. Modify the copied URL to form a correct relative path to the file as described below:
    • If WebAsyst Shop-Script is installed on your server then the relative path to the file should have the following form:

      published/publicdata/DATABASE_KEY/attachments/SC/images/FILE_NAME
    • If you are using WebAsyst Shop-Script as our online service then the relative path to the file should have the following form:

      images/FILE_NAME
  7. Specify the relative path to the logo image file in field "Logo file URL" in the appropriate module settings.