How can I prove my ownership of the purchased products/services?

If you are not able to send your support requests from the registered email address(es), then please submit the following information to the WebAsyst support team at support@webasyst.net to prove your ownership of the purchased products or services:

1. Which email address was specified when the WebAsyst online account in question was created or WebAsyst scripts were ordered?
2. Specify the name of the individual or the organization by whom orders were placed or an account was registered, as well as their postal and legal addresses.
3. Specify the date and number of the order (if applicable); these details are automatically emailed to the customer after payment.
4. Which payment option was chosen by the buyer: bank card, PayPal, bank transfer, or check? Please send us a scanned copy of the appropriate payment document.
5. Specify the domain name on which WebAsyst/Shop-Script software is installed or the name of the WebAsyst online account – whichever is applicable in your situation.
6. Specify the license number which was issued after the purchase of the WebAsyst/Shop-Script software.

Note: If WebAsyst products or services were purchased for you by a third person (e.g., by your friend or colleague), please ask that person to transfer the rights to such products or services to you.

If you fail to contact the actual buyer of the WebAsyst products/services, your ownership thereof will not be verified.